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Frequently Asked Questions

 

What are your opening hours?

Monday: 4–10pm

Tuesday: 4–10pm

Wednesday: 4-10pm

Thursday: 4-10pm

Friday: 4-10:30pm

Saturday: 12–2.30pm, 4-10:30pm

Sunday: 12-2.30pm, 4–9pm

 

I can’t make it to my booking anymore, what are my options?

If you are unable to make your booking, please contact us via phone +61 2 8399 5084 or email info@foreignreturn.com.au as soon as you know. If you fail to show up, numbers decrease, or you cancel without at least 24 hours notice, you will be charged a no-show fee of $50 per person.

 

Do you cater for dietaries?

Yes we can cater for most special dietary requests, such as vegetarian and food allergies, however, some limitations apply. Please view our menu to see our Gluten Free, Dairy Free, Vegetarian and Vegan options. Let our team know any food allergies or dietary requirements you may have & we will endeavour to accommodate for you the best we can!

Please note that whilst all reasonable efforts are taken to accommodate dietary needs, we cannot guarantee that our food will be allergen free.

 

Do you have highchairs?

Yes we do have highchairs in venue.

 

What is your Health & Hygiene policy?

Health and hygiene practices at our restaurant have always been of high importance, and we have implemented precautionary measures to ensure our environments continue to remain safe.

In an attempt to limit the transmission of COVID-19 virus and other diseases through contact, we have been proactively adhering to the advice issued by the Department of Health at both Federal and State levels. Before reopening any venue, we have been stringent in adhering to all guidelines and preparing our venues.

The following guidelines are in place:

  • Guest and staff sanitizing procedures
  • Venue cleaning procedures
  • Staff international travel policy
  • Staff illness management plan

Our policy can be found here

As a business, our priority has always been your experience and wellbeing at our restaurants, bars and cafes.

With the recent Government advice around the COVID-19 virus and measures that have been taken to combat the spread of this, Applejack Hospitality would like to take this opportunity to document our own company policies and procedures around the issue.

How can I make a booking?

Head to our Reservations page to book a table for up to 8 guests.

For larger group enquiries and exclusive events, please head to our Groups & Events page to find out more. We can currently take bookings for groups of up to 8 people.

Can I book Foreign Return for a private event?

Foreign Return is perfect for all types of occasions. Our dining space can play host to corporate luncheons and dinners, media events, product launches, conferences, birthdays, engagement parties, weddings and after-work drinks. Head to our Groups & Events page to view our spaces, dining menus and to make an enquiry.

 

Do you accept walk-ins?

During the current climate, bookings are recommended when dining with us. If you are in the area and would like to pop in, you will need to check-in at the host desk upon arrival and we will do our best to seat you.

 

Do you have vegan and vegetarian options?

Yes we have vegan and vegetarian options on our menu. These will be marked with a (V) or (VG). Some dishes will also be able to be altered to make them Vegan. Please ask our friendly staff when placing your order.

 

Do you offer takeaway or delivery?

We do offer takeaway or delivery for our menu.

 

Do you have wheelchair access?

No we do not have wheelchair access through our front doors on Crown Street

 

How can I provide feedback?

We always want to hear about our guests’ experiences, whether it’s a compliment, a suggestion, or feedback about something we could have done better. If you had a positive experience, then we would really appreciate if you left us a review on Google or Facebook.

We also place a high value on customer feedback and appreciate your honesty. If you have anything constructive that you feel might benefit our business, please do not hesitate to send through your thoughts directly to our manager at info@foreignreturn.com.au. We always strive to improve our operation and genuinely value all your comments.

 

How can I buy a gift card?

If you have a birthday, anniversary or engagement present to give, or you’d just like to gift something special to make someone smile – purchase a Foreign Return online gift voucher or in store physical card. We’ll send it directly via email to the recipient to enjoy. Click Here to make a purchase.